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LIFETIME RETURN POLICY

At The Nixon Store we offer a complete Lifetime Return Policy on everything. If you are not 100% satisfied with your product, you are welcome to return it - now, next month, next year, in 2063*… Well, you get the point.

Instructions for Returning/Exchanging a Product:
Fill out the information on the original invoice / return form.
Package the product, tags and return form in the original packaging.
Ship the package via FedEx or UPS

You can look up nearby shipping locations at: http://www.fedex.com/Dropoff/start?locale=en_US.

Once we receive the product back we will process the exchange and send it out or refund the full product value minus shipping / handling charges.

*The Nixon Store is not responsible if the end of the world takes place before 2063.

Fine Print

All items returned must be in new, unused condition. Any items that have wear / damage or do not include all original tags and packaging will be refused or subject to a 50% restocking fee.
The customer is responsible for original and return shipping charges which will be deducted from the refund.
THERE ARE NO EXCEPTIONS TO THESE RULES.

Terms on Returns and/or Exchanges:

You may request an exchange, in-store credit, or credit on your credit card for your returned purchase.
We are only able to offer credit on the card that was originally used to purchase the merchandise.
Shipping and handling charges will not be refunded on orders that were originally shipped free of charge - a minimum of $15.00 for shipping will be deducted.
Bonus Bucks for the for the returned items will be removed from your account. If Bonus Bucks have already been used a purchase, that amount will been deducted from any credit given.
PLEASE DO NOT SEND RETURNS THROUGH THE MAIL AS THEY ARE DIFFICULT TO TRACK AND, IF LOST, ALMOST IMPOSSIBLE TO RECEIVE REIMBURSEMENT.
We are not responsible for returned items until we have signed for them.
Any refused shipments that were originally ordered by the customer will be charged a 20% restocking fee and the complete shipping and handling costs.
Returns/exchanges are usually processed within 3 - 4 business days after receipt. However, during busy times, they can take up to 15 business days. Please contact us if you have not received a status on your return/exchange after 10 days of our receiving it. Please have the tracking number of your returned package available when you contact us.

Damaged or Delayed Merchandise:

We make every effort to send your order in a safe and timely manner. We use only reputable couriers (usually Fed Ex, Fed Ex Ground, or UPS). If you receive a package that is damaged, please contact our customer service department immediately, within 24 hours of receipt, as shipping damage claims have a limited submitting time. Unfortunately, since we have no control over your order once it has been shipped, we are not responsible for delays in shipping due to Fed Ex, Fed Ex Ground, or UPS. Claims for timely delivery must be taken up with the courier service.

Product Description / Images:
Product descriptions are a generalized overview for a specific product. More detailed information is available by contacting BoardCo, Inc. Product images are for representation only. Products may differ in appearance from the images and/or descriptions on the website. Manufacturer changes in color, functionality, and styling may not be represented in either the current image or description. BoardCo, Inc. will not accept returns based on image and/or description discrepancies. Please contact us if you have questions about specifics BEFORE placing your order.

Product Warranty:
We sell only the highest quality merchandise and stand behind every product we sell. If you have a problem with an item purchased from us, please visit www.nixonnow.com and visit their service section to get your issues corrected. Please note that the customer is responsible for all shipping charges on warranty returns, whether to BoardCo, Inc. or the manufacturer, including any return shipping charges not covered by the manufacturer.

Shipping Errors:
We try to provide our customers with the best service and shipping. If you encounter a shipping error that is the fault of our shipping department, please contact us immediately and we will handle the problem as quickly as possible, at our expense. Please note that discrepancies must be reported within 48 hours of receiving product. No Exceptions.